Replacement of damaged euro banknotes and coins
Worn or damaged euro banknotes are replaced by the Bank of Slovenia in accordance with the Regulation on the replacement of damaged euro banknotes.
REPLACEMENT BY POST
Worn or damaged euro banknotes can be sent to the following address, together with a completed application for replacement:
|BANKA SLOVENIJE - Gotovinsko poslovanje
Slovenska cesta 35
An answer will be received within 30 days. No commission or postage is charged for the replacement.
REPLACEMENT AT BANK OF SLOVENIA COUNTERS
Worn or damaged euro banknotes may also be brought in person to the Bank of Slovenia counters.
BANK OF SLOVENIA COUNTERS
Monday to Friday: 9 am to 1 pm
also Wednesdays: 2 pm to 3.30 pm
*Bank of Slovenia building, entrance opposite the Ministry of the Interior.
Important notice. Due to the current (health) situation Banka Slovenije's cashier's desk will continue to operate under the changed working hours, namely on:
- Tuesday and Friday: 9 am to 1 pm
- Monday, Wednesday and Thursday: CLOSED
Possible changes in Banka Slovenije's cashier's desk working hours will be published on this web page.
Thank you for your understanding.